Privacy policy

Who We Are

Ultra Peptides also referred to as  “ultrapeptides.co.uk” is a UK-based supplier of research-grade peptides. We are the data controller for all personal information collected through this website. We take your privacy seriously and handle your data in full compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

What Data We Collect

When you place an order or contact us, we may collect:

• Full name and delivery address

• Email address and phone number

• Payment transaction reference (we do not store card details)

• Order history and product preferences

• IP address, browser type, and device data via cookies

How We Use Your Data

We use your personal data only for the following purposes:

• Processing and fulfilling your peptides orders

• Sending order confirmations and shipping updates

• Responding to customer service enquiries

• Complying with our legal obligations under UK law

We do not use your data for marketing without your consent. If you have opted in to receive emails from us, you can unsubscribe at any time by clicking the link at the bottom of any email or by contacting us directly.

We Share Your Data With:

We share your data only where necessary. Third parties who we many share your data include:

• Shipping carriers (for delivery of your order)

• Payment processors (to handle transactions securely)

• Analytics providers (website usage data only)

We do not sell, rent, or trade your personal data to any third party for marketing purposes.

How Long We Keep Your Data

You data we had collected at time of placing order are retained for 6 years in line with HMRC requirements. You may request earlier deletion subject to any legal retention obligations.

 Cookies

We use essential cookies to keep your shopping basket working and your session active.

Your Rights

Under UK GDPR, you have the right to access, correct, delete, or restrict processing of your personal data. You also have the right to data portability and to object to processing based on legitimate interests. To exercise any of these rights, email us at info@ultrapeptides.co.uk If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

How to Contact Us

For any privacy-related queries, contact us via our contact us page.